Frequently Asked Questions

  • 01

    What countries do we ship to?

    SPAIN - Mainland:
    · Tispa Economy (only for non-chocolate products: books, merchandising, etc. Home delivery within 3–4 business days): €5.
    · Tispa Express (only for non-chocolate products. Home delivery within 2–3 business days): €13.50.
    · Seur Frío (for any order containing chocolate products. Refrigerated shipping): €16.50.

    SPAIN - Balearic Islands:
    · Standard (only for non-chocolate products. Home delivery within 4–5 business days): €12.50.
    · We do not offer refrigerated shipping to the Balearic Islands.
    · We do not ship to the Canary Islands, Ceuta, or Melilla. We apologize for the inconvenience.

    EUROPE
    We ship non-chocolate products (books, merchandising, etc.) from our online store to Germany, Austria, Belgium, Poland, France*, the Netherlands, Italy*, Luxembourg, and Portugal*.
    · Shipping cost: €25.00.
    · We only ship to mainland areas (not islands). We apologize for the inconvenience.
    · Refrigerated shipping is not available outside Spain. 

    If you want to make a shipment to another European country, you can contact us through:
    E-mail: shop@cellercanroca.com
    Whatsapp: +34 972 414 836

01

What countries do we ship to?

SPAIN - Mainland:
· Tispa Economy (only for non-chocolate products: books, merchandising, etc. Home delivery within 3–4 business days): €5.
· Tispa Express (only for non-chocolate products. Home delivery within 2–3 business days): €13.50.
· Seur Frío (for any order containing chocolate products. Refrigerated shipping): €16.50.

SPAIN - Balearic Islands:
· Standard (only for non-chocolate products. Home delivery within 4–5 business days): €12.50.
· We do not offer refrigerated shipping to the Balearic Islands.
· We do not ship to the Canary Islands, Ceuta, or Melilla. We apologize for the inconvenience.

EUROPE
We ship non-chocolate products (books, merchandising, etc.) from our online store to Germany, Austria, Belgium, Poland, France*, the Netherlands, Italy*, Luxembourg, and Portugal*.
· Shipping cost: €25.00.
· We only ship to mainland areas (not islands). We apologize for the inconvenience.
· Refrigerated shipping is not available outside Spain. 

If you want to make a shipment to another European country, you can contact us through:
E-mail: shop@cellercanroca.com
Whatsapp: +34 972 414 836

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