Frequently Asked Questions

  • 01

    What countries do we ship to?

    SPAIN – Mainland:

    · Cold shipping (only for products containing chocolate): €16.50. This method is applied automatically if the purchase includes any chocolate product. Free cold shipping is not available.

    · Tispa Economy (only for products without chocolate: books, merchandise, etc. Home delivery in 3 to 4 business days): €8.50. Free shipping for orders over €85.

    · Tispa Express (only for products without chocolate: home delivery in 2-3 business days): €13.50.

    SPAIN – Balearic Islands:

    · Standard (only for products without chocolate. Home delivery in 3-4 business days): €12.50.

    We do not offer cold shipping to the Balearic Islands.
We do not ship to the Canary Islands, Ceuta or Melilla. Apologies for the inconvenience.

    EUROPE:
We ship non-chocolate products (books, merchandise, etc.) from our online store to Germany, Austria, Belgium, Poland, France*, the Netherlands, Italy*, Luxembourg and Portugal*.

    · Shipping cost: €25.00.

    · We only ship to mainland destinations (not to islands). Apologies for the inconvenience.

    · Cold shipping is not available outside Spain.


    If you want to make a shipment to another European country, you can contact us through:
    E-mail: shop@cellercanroca.com
    Whatsapp: +34 972 414 836

01

What countries do we ship to?

SPAIN – Mainland:

· Cold shipping (only for products containing chocolate): €16.50. This method is applied automatically if the purchase includes any chocolate product. Free cold shipping is not available.

· Tispa Economy (only for products without chocolate: books, merchandise, etc. Home delivery in 3 to 4 business days): €8.50. Free shipping for orders over €85.

· Tispa Express (only for products without chocolate: home delivery in 2-3 business days): €13.50.

SPAIN – Balearic Islands:

· Standard (only for products without chocolate. Home delivery in 3-4 business days): €12.50.

We do not offer cold shipping to the Balearic Islands.
We do not ship to the Canary Islands, Ceuta or Melilla. Apologies for the inconvenience.

EUROPE:
We ship non-chocolate products (books, merchandise, etc.) from our online store to Germany, Austria, Belgium, Poland, France*, the Netherlands, Italy*, Luxembourg and Portugal*.

· Shipping cost: €25.00.

· We only ship to mainland destinations (not to islands). Apologies for the inconvenience.

· Cold shipping is not available outside Spain.


If you want to make a shipment to another European country, you can contact us through:
E-mail: shop@cellercanroca.com
Whatsapp: +34 972 414 836

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