Frequently Asked Questions
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01
What countries do we ship to?
SPAIN – Mainland:
· Cold shipping (only for products containing chocolate): €16.50. This method is applied automatically if the purchase includes any chocolate product. Free cold shipping is not available.
· Tispa Economy (only for products without chocolate: books, merchandise, etc. Home delivery in 3 to 4 business days): €8.50. Free shipping for orders over €85.
· Tispa Express (only for products without chocolate: home delivery in 2-3 business days): €13.50.
SPAIN – Balearic Islands:
· Standard (only for products without chocolate. Home delivery in 3-4 business days): €12.50.
We do not offer cold shipping to the Balearic Islands. We do not ship to the Canary Islands, Ceuta or Melilla. Apologies for the inconvenience.
EUROPE: We ship non-chocolate products (books, merchandise, etc.) from our online store to Germany, Austria, Belgium, Poland, France*, the Netherlands, Italy*, Luxembourg and Portugal*.
· Shipping cost: €25.00.
· We only ship to mainland destinations (not to islands). Apologies for the inconvenience.
· Cold shipping is not available outside Spain.
If you want to make a shipment to another European country, you can contact us through:
E-mail: shop@cellercanroca.com
Whatsapp: +34 972 414 836
01
What countries do we ship to?
SPAIN – Mainland:
· Cold shipping (only for products containing chocolate): €16.50. This method is applied automatically if the purchase includes any chocolate product. Free cold shipping is not available.
· Tispa Economy (only for products without chocolate: books, merchandise, etc. Home delivery in 3 to 4 business days): €8.50. Free shipping for orders over €85.
· Tispa Express (only for products without chocolate: home delivery in 2-3 business days): €13.50.
SPAIN – Balearic Islands:
· Standard (only for products without chocolate. Home delivery in 3-4 business days): €12.50.
We do not offer cold shipping to the Balearic Islands. We do not ship to the Canary Islands, Ceuta or Melilla. Apologies for the inconvenience.
EUROPE: We ship non-chocolate products (books, merchandise, etc.) from our online store to Germany, Austria, Belgium, Poland, France*, the Netherlands, Italy*, Luxembourg and Portugal*.
· Shipping cost: €25.00.
· We only ship to mainland destinations (not to islands). Apologies for the inconvenience.
· Cold shipping is not available outside Spain.
If you want to make a shipment to another European country, you can contact us through:
E-mail: shop@cellercanroca.com
Whatsapp: +34 972 414 836